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Terms of Use

Last Updated: December 10th, 2024

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions​​​

Interpretation​

The words with initial capital letters have meanings defined under the following conditions. These definitions shall apply regardless of whether they appear in singular or plural form​.

Definition

For the purposes of this Privacy Policy:

  • Account: A unique account created for You to access our Service or parts of our Service.

  • Affiliate: An entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of at least 50% of the shares or other securities entitled to vote for election of directors.

  • Company (referred to as “We,” “Us,” or “Our”): Superior Care Home Services, 185 Riviera Drive Unit 9, Markham, Ontario L3R 5J6.

  • Cookies: Small files placed on Your device by a website, containing details of Your browsing history among other uses.

  • Country: Ontario, Canada.

  • Device: Any device that can access the Service, such as a computer, cellphone, or tablet.

  • Personal Data: Information that relates to an identified or identifiable individual.

  • Service: Refers to the Website and services offered.

  • Service Provider: Any entity that processes data on behalf of the Company, including facilitating the Service or analyzing its usage.

  • Usage Data: Data collected automatically, either through Service usage or the Service infrastructure (e.g., page visit duration).

  • Website: Superior Care Home Services Inc., accessible from www.superiorcare.ca .

  • You: The individual or company accessing the Service.

Collection and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide certain personally identifiable information, including but not limited to:

  • Name

  • Email address

  • Phone number

  • Address (including city, province, postal code)

This information is collected to facilitate communication, provide services, and manage Your requests.

Usage Data

Usage Data is collected automatically during Your interaction with the Service. It may include:

  • Your Device’s IP address

  • Browser type and version

  • Pages visited on the Website

  • Date, time, and duration of visits

  • Unique device identifiers

Tracking Technologies and Cookies

We use Cookies and similar technologies to enhance and analyze Our Service. You can manage Your Cookie preferences in Your browser settings. Types of Cookies We use:

  • Essential Cookies: To enable core functionality.

  • Performance Cookies: To analyze Service usage.

  • Functional Cookies: To remember Your preferences.

Use of Your Personal Data

We may use Your information for the following purposes:

  • To provide and maintain our Service.

  • To manage Your Account.

  • To process Your requests or transactions.

  • To contact You regarding updates, offers, or new services.

  • To comply with legal obligations.

Sharing and Disclosure of Data

We may share Your data with:

  • Service Providers, such as Service Fusion, to optimize scheduling and communications.

  • Affiliates or business partners (with Your consent).

  • Law enforcement, if required by legal obligations.

Retention of Your Data

We will retain Your Personal Data only for as long as necessary for its intended purposes or as required by law.

Transfers of Your Data

Your data may be processed outside of Your jurisdiction. We will take all necessary measures to ensure its security during such transfers.

Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect data from them. If You believe Your child has provided us with Personal Data, contact us immediately.

Changes to This Policy

We may update this Privacy Policy. Updates will be posted with a revised “Last updated” date.

Contact Us

If You have questions or concerns, You can contact Us:

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